Terms of Service & Disclaimers
All products sold on XenonSupply.com are warranted to be free from defects in materials or workmanship for a product specific period displayed from the date of purchase. XenonSupply.com, at its sole option, will repair or replace any components that fail in normal use. This warranty does not cover failures due to abuse, misuse, accident, unauthorized alteration, repairs or acts of God.
IN NO EVENT SHALL XENONSUPPLY.COM BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE, OR INABILITY TO USE/INSTALL THE PRODUCT(S). SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. THE ABOVE MAY NOT APPLY TO YOU.
XenonSupply.com retains the exclusive right to repair or replace the unit at its sole discretion. We strongly recommend Professional Installations for all our products. We are not responsible for damages and losses of our products and your properties due to improper installations by non-professional technicians. If an item is damaged during the installation process XenonSuppy.com will not warranty out the items. Inability to install the product does not qualify for a warranty replacement.
This Warranty specifically excludes defects resulting from water damage, fire, chemical spillage, acts of God, misuse, abuse, neglect, alteration, modification, improper installation, operation with un-approved aftermarket headlights and/or DRL (Daytime Running Light) feature, submersion, vehicle crash, dropping or by any other type of impact. Color issues, such as discoloration, matching or any other issues related to the color of hid bulbs is excluded from warranty.
All sales are final on all items purchased on XenonSupply.com. XenonSupply.com has no control over the use, installation, application, or maintenance of our products, no liability shall be assumed nor accepted for any damages, losses or costs resulting from the use of the products. Any claims arising from the operating, failure or malfunctioning etc. will be denied. XenonSupply.com assumes no liability for personal injuries, property damages or consequential damages resulting from our products.
Manufacturer Warranty covers the merchandise(s) sold only. Any warranty of the installation of the product is the responsibility of the shop or technician who performed the installation. Our warranty is only valid with proof of sale from XenonSupply.com. A proof of professional installation is required for all warranty claims for HID Kits. Warranty coverage is non-transferable. This Warranty specifically excludes defects resulting from water damage, fire, chemical spillage, acts of God, misuse, abuse, neglect, alteration, modification, improper installation, operation with un-approved aftermarket headlights and/or DRL (Daytime Running Light) feature, submersion, vehicle crash, dropping or by any other type of impact. Color issues, such as discoloration, matching or ANY modification to the system and components, or operating on a vehicle with a defective component and part, will automatically void the warranty.
In no event shall XenonSupply.com be liable for ANY damages (including without limitation, consequential damages, incidental damages, or damages for loss of use, loss of business profit, business interruption, loss of business information, loss of time, inconvenience, or other losses) arising out of the use, misuse, or inability to install the product. XenonSupply.com reserves the right to change the design and function of their products without any obligation to modify any previous product.
If a XenonSupply.com product is suspected of being defective, please contact us at help@XenonSupply.com. Include your receipt of professional installation and other proof of purchase along with a description of the problem. The returned product will be inspected by our technicians. If the product is found to be defective and covered by this warranty, the sole remedy is repair or replacement, at our option. A repaired or replacement product will be shipped back at your cost. Removal, installation, or reinstallation costs are not covered by this warranty.
You agree to defend, indemnify and hold XenonSupply.com harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site. A warranty is valid for only the original product owner. You are only eligible for the warranty on HID Kits if all parts of the kit (relay, capacitors and digital ballast) are included into the package. We will replace any defective part for as long as the kit is owned by the original purchaser. Buyer is responsible for all transportation / shipping costs.
XenonSupply.com may charge a $10.00 flat shipping and handling/processing fee for any returns and refunds that qualified for free shipping at checkout.
XenonSupply.com reserves the right to update this policy without further notification(s). For any updated warranty information please check our website at www.XenonSupply.com