Suzuki GSX-R HID Xenon Package Deal

Upgrade Options Explained

Premium Ballasts - XenonSupply Premium AC HID Ballasts use the latest generation technology with both CANBus Decoders as well as Anti Flicker Capacitors built into the unit.  Premium Ballasts are built with thicker alluminum casing for better durability and heat dissipation, a rubber gasket seal for waterproof operation, and an epoxy filled inner chamber that improves shock absorbtion.  Premium Ballasts ofer quality construciton and excellent power output for optimal results with your HID Conversion.  Premium ballasts can be upgrade to Premium Slims that reduces their size for easier installation.

Our premium ballasts have a high tolerance threshold and are preferred by our customers with new or high-end luxury vehicles that now have complex electrical systems.  Our HID kits start up without delay delivering a constant light output with exceptional brightness and longevity. With our standardized wiring connectors, our kits are compatible with almost all aftermarket kits on the market.

If you have additional questions regarding the Installation of your XenonSupply HID Conversion Kit, please contact us through our support page.

*V in - Minimum and Maximum voltage ballast can input over a short period of time

*V norm - Recommended voltage to properly operate the HID ballast

*I norm - Average input amerperage by the ballast.  Most vehicles allow up to 10amps draw from the stock vehicle harness

Standard STN-197	Standard Slim STS-142
Premium PRN-297	Premium Slim PRS-242

Installation Instruction

If you have additional questions regarding the Installation of your XenonSupply HID Conversion Kit, please email us at Help@xenonsupply.com.

We are consumers and customers like yourself and we understand that your satisfaction comes first. We stand by our products, which is why we offer a 3-year hassle-free replacement warranty on all of our standard kits, and 5 years on our Premium Kits. We take pride in the products and service we provide. If you are not 100% satisfied with our products or our service in the first 60 days, we will refund 100% of your purchase price.

If you have questions regarding your purchase, or need to submit a warranty claim, please contact us at Help@XenonSupply.com. Please make sure to provide your Sales Order Number, and/or Full name used to purchase the product and we will be able to expedite your support claim.

Warranty Items DO NOT need to be shipped back to XenonSupply prior to receiving a replacement.  Once a replacement item has been received and installed, the customer must provide a photo of the defective items with the wires cut as proof.  Photos must be submitted to Help@xenonsupply.comeither as an attachment, or a viewable link.

XenonSupply Return Policy:

XenonSupply offers a standard 60 day return policy. If for any reason you are not satisfied with your products purchased through XenonSupply, it may be returned within 30 days of the delivery date. The returned items must be in good condition with the original packaging and accessories. Upon inspection of a returned package, any items missing or damaged will have their value deducted from the total refund amount based on the current price of the item. Shipping costs on return items will be paid for by the customer. Note that original shipping costs are non-refundable.
 
Please allow 1-2 weeks following receipt of returned packaged for items to be processed and the amount to be credited back to your account.  If your item is defective, please notify us at Help@XenonSupply.com or call us toll free at 1-800-840-3240 Extension 3

How to process a return:
If you wish to return your item, you must first contact a XenonSupply Support Agent and request an RMA number.  Once an RMA number has been issued, packages must be sent to the following address:

XenonSupply is not responsible for lost or damaged items.  It is recommended the customer save the tracking information for their return package in order to confirm delivery.

Defective, Damaged, or Incorrect Products:
If your product(s) arrive defective, damaged, or simply incorrect, please contact a Technical Support Agent as soon as possible.  We will send you a replacement part and provide you with a prepaid return label to return the defective/incorrect part if necessary.  Product(s) must be returned to us within 30 days.  Customer is responsible to notify us with the issue by sending an email to help@xenonsupply.com with the images of the incorrect or damaged product received as a photo attachment.

If requesting a warranty replacement of any item, upon receipt of the warranty replacement, the defective items' wires must be cut and a photo must be submitted to help@xenonsupply.com  to avoid chargebacks to your account.

If you have questions regarding the above policies, please do not hesitate to get in touch with us at help@xenonsupply.com or contact us at (800) 840-3240.

Thank you,
XenonSupply Team